30-day money-back guarantee

1. 30-Day Money-Back Guarantee

SERBESA Driver Care comes with a 30-day money-back guarantee.

If you are not satisfied with your purchase, you may request a refund within 30 calendar days from the date of purchase.

You do not need to provide a detailed explanation for requesting a refund.

This guarantee applies to the purchase price paid for SERBESA Driver Care, subject to this Refund Policy.

2. Purchase Price

SERBESA Driver Care is currently offered for a one-time payment of $19.99.

There are:

• No recurring subscription charges.
• No automatic subscription renewals.
• No mandatory monthly or annual payments.

Any applicable taxes or other amounts separately identified during checkout may be handled through our Merchant of Record, Dodo Payments.

3. How to Request a Refund

To request a refund, email: support@serbesasoftware.com

Please send your request using the email address associated with your purchase whenever possible.

To help us locate your order quickly, include either:

• Your order number; or
• The email address used during checkout.

You do not need to provide your full payment card number.

4. Refund Request Deadline

Submit your refund request within 30 calendar days of the original purchase date.

For example, if you purchased SERBESA Driver Care on September 10, your refund request must be submitted no later than October 10.

Requests submitted after 30 days may not qualify under the money-back guarantee.

5. Refund Processing

Once we receive your request, we will review the purchase information and confirm whether the request falls within the applicable refund period.

For approved refunds, the refund will be processed through Dodo Payments, our Merchant of Record/payment provider.

Approved refunds are generally returned to the original payment method.

After SERBESA initiates the refund, the time required for the funds to appear in your account may depend on your bank, card issuer, or payment provider.

6. Digital Software Purchases

SERBESA Driver Care is a digitally delivered software product.

After purchase, the product license key and setup download link are delivered electronically to the email address provided during checkout.

Because the product is delivered digitally, deleting the installer or uninstalling the software does not automatically cancel or invalidate a refund request.

If you are within the 30-day guarantee period and are dissatisfied with the product, contact us at support@serbesasoftware.com.

7. Product Problems and Technical Issues

If you experience installation, activation, compatibility, driver update, backup, restoration, or other technical problems, you are welcome to contact our support team before requesting a refund.

We may try to help resolve the issue where reasonably possible.

However, you are not required to accept technical support or troubleshooting before requesting a refund within the 30-day money-back period.

8. Refunds and License Use

If a refund is approved, SERBESA may deactivate or revoke the associated software license.

Following a refund, you should stop using the licensed version of SERBESA Driver Care and remove it from your devices where applicable.

A refund does not grant a continuing right to use, distribute, copy, or otherwise retain licensed rights to the software.

9. Duplicate Purchases

If you accidentally purchase SERBESA Driver Care more than once, please contact us at support@serbesasoftware.com.

We will review duplicate transactions and, where appropriate, refund the duplicate purchase.

10. Fraudulent or Unauthorized Transactions

If you believe a transaction was made without your authorization, please contact us as soon as possible at: support@serbesasoftware.com

You may also contact your card issuer or payment provider if appropriate.

We may work with Dodo Payments and relevant payment providers to investigate suspected unauthorized or fraudulent transactions.

11. Chargebacks and Payment Disputes

If you have a problem with your purchase, we encourage you to contact us first so that we can try to resolve the issue directly.

Submitting a refund request to support@serbesasoftware.com is generally the quickest way to request a refund under our 30-day guarantee.

Nothing in this section limits any rights you may have under applicable law or the rules of your payment provider.

12. Taxes

Where applicable, taxes associated with your purchase may be calculated and processed through Dodo Payments as our Merchant of Record.

Refunds of taxes, where applicable, will be handled in accordance with the applicable transaction and tax rules.

13. No Recurring Billing

SERBESA Driver Care is sold as a one-time purchase.

We do not automatically enroll customers in a subscription or recurring billing plan as part of the standard purchase.

Accordingly, there is no recurring subscription that you need to cancel to prevent future charges.

14. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes to our products, payment arrangements, refund practices, or applicable legal requirements.

If we make changes, we will update the Effective Date at the top of this Policy.

The refund terms applicable to a purchase will generally be determined based on the policy and purchase terms in effect at the time of that purchase, unless applicable law requires otherwise.

15. Your Legal Rights

This Refund Policy does not limit or remove any consumer rights or remedies that cannot legally be excluded under applicable law.

If applicable law provides you with additional rights relating to refunds, warranties, digital products, or consumer purchases, those rights remain unaffected.

16. Contact Us

For refund requests or questions about this Refund Policy:

SERBESA SOFTWARE LLC

732 S 6th ST, STE N

Las Vegas, NV 89101

USA

Email: support@serbesasoftware.com

Key refund terms

For convenience, the key refund terms are:

• Product: SERBESA Driver Care
• Price: $19.99 one-time payment
• Subscription: None
• Refund period: 30 calendar days from purchase
• Refund contact: support@serbesasoftware.com
• Refund method: Original payment method
• Payment processor/Merchant of Record: Dodo Payments