End User License Agreement

Effective Date: September 2026

This End User License Agreement ("EULA" or "Agreement") is a legal agreement between you ("you," "your," or "Licensee") and SERBESA SOFTWARE LLC ("SERBESA," "we," "us," or "our") governing your download, installation, access to, and use of SERBESA Driver Care (the "Software").

Please read this EULA carefully before installing or using the Software.

By purchasing, downloading, installing, activating, or using the Software, you acknowledge that you have read, understood, and agree to be bound by this EULA.

If you do not agree to these terms, do not install or use the Software.

This EULA should be read together with our Terms & Conditions, Privacy Policy, Refund Policy, and other applicable policies published by SERBESA.

1. About the Software

SERBESA Driver Care is a Windows desktop utility designed to assist users with computer driver management and system maintenance.

Depending on the applicable Software version and system configuration, features may include:

• Hardware and device scanning;
• Identification of installed driver versions;
• Driver update assistance;
• Driver backups;
• One-click driver restoration;
• Windows System Restore point creation; and
• Scheduled or background scanning functions.

The Software is intended to assist with driver maintenance. It does not replace the user's responsibility to maintain appropriate backups, review system changes, and ensure that their computer is properly maintained.

2. System Requirements

SERBESA Driver Care is designed for compatible versions of Microsoft Windows, including:

• Windows 11;
• Windows 10;
• Windows 8; and
• Windows 7.

The Software may support both 32-bit and 64-bit Windows environments.

Actual compatibility may depend on the specific hardware, Windows installation, device configuration, available drivers, system permissions, and other technical factors.

SERBESA does not guarantee that every feature will operate identically on every supported Windows system.

3. License Grant

Subject to your compliance with this EULA, SERBESA grants you a limited, personal, non-exclusive, non-transferable license to install and use the Software on a computer that you own or are authorized to manage.

This license permits you to use the Software for its intended purpose of computer driver management and related system maintenance.

The license does not transfer ownership of the Software or any underlying intellectual property to you.

Unless otherwise expressly agreed in writing by SERBESA, the license is intended for personal or internal use and may not be used to provide commercial software-management services to unrelated third parties.

4. License Activation

The Software may require a valid license key or activation mechanism to unlock licensed functionality.

Your license key is provided for your authorized use and should be kept confidential.

You must not:

• Share your license key publicly;
• Sell or transfer your license key;
• Publish your license key online;
• Provide your license key to unauthorized third parties; or
• Attempt to bypass or circumvent Software activation.

SERBESA may use reasonable technical measures to validate licenses and prevent unauthorized use.

5. Purchase Price

SERBESA Driver Care is offered as a one-time purchase for $19.99, unless a different price is expressly displayed at the time of purchase.

The Software is not sold as a recurring subscription under the standard purchase model.

Your purchase is subject to the applicable payment and commercial terms described in our Terms & Conditions.

6. Payment Processing

Purchases are processed through Dodo Payments, which acts as the Merchant of Record for SERBESA Driver Care transactions.

Dodo Payments may handle payment processing, billing, applicable transaction taxes, and related merchant-of-record functions.

SERBESA does not receive or store complete payment-card numbers.

Your payment transaction may also be subject to the applicable terms and privacy practices of Dodo Payments.

7. Software Delivery

SERBESA Driver Care is distributed electronically.

After a successful purchase, your license key and Software download/setup information are delivered to the email address provided during checkout.

Authorized Delivery

For security and authenticity purposes, SERBESA distributes the Software through authorized electronic delivery channels.

You should obtain the Software only from the official SERBESA website or authorized SERBESA delivery process.

Do not obtain purported SERBESA Driver Care installers or license keys from:

• Unofficial download portals;
• File-sharing websites;
• Cracked-software websites;
• Pop-up advertisements;
• Unverified forums; or
• Other unauthorized sources.

Unofficial copies may be modified, repackaged, outdated, incomplete, or potentially harmful.

SERBESA cannot be responsible for software obtained from unauthorized distribution channels.

8. Permitted Use

Subject to this EULA, you may:

• Download the Software through an authorized SERBESA delivery channel;
• Install the Software on a computer you own or are authorized to manage;
• Activate the Software using a valid license key;
• Scan supported hardware and driver information;
• Use supported driver-management functions;
• Create supported driver backups;
• Use supported restoration functions; and
• Use other features made available in your licensed version.

Your use must comply with applicable laws and this EULA.

9. Prohibited Use

You may not, except where applicable law expressly permits the activity:

• Reverse engineer the Software;
• Decompile the Software;
• Disassemble the Software;
• Attempt to obtain its source code;
• Modify the Software;
• Create derivative works based on the Software;
• Circumvent or disable activation mechanisms;
• Remove copyright or proprietary notices;
• Crack or bypass licensing controls;
• Resell the Software;
• Rent or lease the Software;
• Sublicense the Software;
• Distribute unauthorized copies;
• Share activation keys with unauthorized users;
• Upload the installer to unauthorized file-sharing services;
• Create or distribute modified installers;
• Use the Software to facilitate unlawful activity; or
• Use the Software in a manner that intentionally interferes with SERBESA systems or services.

Nothing in this section is intended to restrict rights that cannot legally be restricted under applicable law.

10. Hardware Scanning

SERBESA Driver Care may scan the computer on which it is installed to identify supported hardware and installed driver information.

Depending on the system, this may include information relating to:

• Graphics cards;
• Audio devices;
• Wi-Fi or network adapters;
• Chipsets;
• Printers;
• Other connected devices; and
• Installed driver versions.

This information may be used to identify potentially applicable driver updates.

The exact information available to the Software depends on the user's Windows environment, installed hardware, permissions, and Software version.

11. Driver Identification and Updates

The Software may compare information about your hardware and installed drivers with available driver information or repositories to identify potential updates.

Driver packages may originate from third-party hardware manufacturers or technology providers.

These may include manufacturers such as:

• NVIDIA;
• Intel;
• AMD;
• Realtek;
• HP;
• Dell;
• Lenovo;
• ASUS;
• Logitech; and
• Canon.

This list is provided for illustrative purposes and is not exhaustive.

SERBESA does not manufacture these third-party hardware products or necessarily develop the underlying OEM driver packages.

12. Third-Party Driver Disclaimer

Third-party drivers are developed and maintained by their respective manufacturers or technology providers.

SERBESA does not control the development, release schedule, quality, compatibility, security, or continued availability of third-party drivers.

A driver that is appropriate for one computer may not produce the same result on another computer.

Driver compatibility may be affected by:

• Hardware configuration;
• Windows version;
• Existing drivers;
• Firmware;
• BIOS configuration;
• Device condition;
• Manufacturer-specific requirements;
• Conflicting software;
• System permissions; and
• Other factors outside SERBESA's control.

13. System Changes

Using certain Software functions may make changes to your Windows system.

Depending on the applicable Software version and enabled functionality, the Software may:

• Read hardware and device identifiers;
• Read installed driver information;
• Download driver packages;
• Create driver backups;
• Create Windows System Restore points;
• Replace or update supported driver files;
• Create scheduled tasks for supported background or quiet scans; and
• Perform other operations necessary for its driver-management functions.

You acknowledge that system-level software operations may affect the operation of your computer.

You should review available information and maintain appropriate backups before performing significant system changes.

14. Driver Backups

SERBESA Driver Care may provide functionality for backing up supported drivers before or during driver-management operations.

Driver backups are intended to assist with supported driver restoration.

A driver backup is not a complete backup of your computer.

You remain responsible for maintaining independent backups of:

• Personal documents;
• Photos;
• Videos;
• Business files;
• Databases;
• Applications;
• Configuration files; and
• Other important data.

Do not rely solely on SERBESA Driver Care or Windows System Restore as your only backup method.

15. System Restore Points

The Software may create Windows System Restore points as part of supported driver-management operations.

System Restore functionality is provided by Windows and may be subject to Microsoft's operating-system configuration and limitations.

The availability and effectiveness of a restore point may depend on factors outside SERBESA's control, including Windows settings, available disk space, system condition, and other system-level circumstances.

A restore point should not be considered a substitute for maintaining independent backups of important personal data.

16. Scheduled and Background Functions

Where supported by the applicable Software version, SERBESA Driver Care may create scheduled tasks or perform background operations for functions such as quiet or scheduled scans.

These functions may require appropriate Windows permissions.

The availability and behavior of scheduled functions may vary depending on the user's Windows configuration, security settings, Software version, and other system conditions.

You are responsible for configuring or disabling supported scheduled functions according to your preferences.

17. Software Updates

SERBESA may release updates, patches, fixes, improvements, or new versions of the Software from time to time.

Updates may be provided to:

• Correct technical issues;
• Improve functionality;
• Improve compatibility;
• Address security concerns;
• Improve performance; or
• Introduce or modify features.

The availability and delivery method of updates may vary between Software versions.

We do not guarantee that every update will resolve every issue or remain compatible with every hardware or Windows configuration.

18. Third-Party Software and Services

The Software may interact with third-party technologies, driver repositories, operating-system functionality, or other third-party services.

Third-party services are controlled by their respective providers.

SERBESA does not control:

• Third-party service availability;
• Third-party driver releases;
• Third-party software changes;
• Third-party compatibility requirements;
• Third-party websites;
• Third-party terms; or
• Third-party privacy practices.

Your use of third-party services may be subject to separate terms and policies.

19. Microsoft and OEM Non-Affiliation

SERBESA SOFTWARE LLC is an independent software publisher.

SERBESA is not affiliated with, endorsed by, sponsored by, or officially associated with Microsoft Corporation or the third-party hardware manufacturers referenced in connection with the Software unless expressly stated otherwise.

Microsoft, Windows, NVIDIA, Intel, AMD, Realtek, HP, Dell, Lenovo, ASUS, Logitech, Canon, and other third-party names and trademarks belong to their respective owners.

References to these companies, products, or trademarks are made for identification, compatibility, or informational purposes and do not imply endorsement or sponsorship.

20. Privacy and Technical Information

Your use of the Software may involve the processing of technical information.

SERBESA Driver Care may locally access hardware specifications and driver-version information for purposes associated with driver identification and management.

Information that may be accessed by the Software can include device identifiers, hardware specifications, installed driver information, and related technical information.

The handling of personal information is described in our Privacy Policy.

You should review the Privacy Policy before using the Software.

21. Clean Software Commitment

SERBESA Driver Care is intended to be distributed without adware, tracking toolbars, or unrelated third-party bundle software.

The Software is designed to perform its stated driver-management functions without intentionally including unrelated advertising software or browser toolbars.

You should always obtain the Software through an authorized SERBESA distribution channel.

SERBESA cannot control modifications made to unauthorized copies or repackaged versions distributed by third parties.

22. Technical Support

Technical support is provided primarily by email at: support@serbesasoftware.com

To investigate a technical issue, SERBESA may request information reasonably necessary to diagnose the problem.

This may include:

• Windows version;
• Software version;
• Hardware information;
• Driver information;
• Error messages;
• Installation details; or
• Other relevant technical information voluntarily provided by you.

You should not send passwords, payment-card numbers, or unrelated sensitive information when requesting support.

23. Intellectual Property

The Software and all associated intellectual property rights are owned by or licensed to SERBESA SOFTWARE LLC or its applicable licensors.

This includes, where applicable:

• Software code;
• Software architecture;
• Interfaces;
• Graphics;
• Logos;
• Documentation;
• Product names;
• Website content; and
• Other proprietary materials.

This EULA grants you a limited license to use the Software. It does not transfer ownership of any intellectual property to you.

All rights not expressly granted under this EULA are reserved by SERBESA.

24. User Feedback

If you voluntarily provide suggestions, comments, bug reports, or other feedback about the Software, SERBESA may use that feedback to improve its products and services.

You should not submit confidential information as part of ordinary product feedback.

Unless otherwise agreed in writing, SERBESA may use general feedback without owing you compensation for doing so.

25. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE."

SERBESA DISCLAIMS WARRANTIES THAT ARE NOT EXPRESSLY PROVIDED IN THIS EULA, INCLUDING, TO THE EXTENT PERMITTED BY LAW, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SERBESA DOES NOT WARRANT THAT:

• The Software will operate without interruption;
• The Software will be completely error-free;
• Every hardware device will be supported;
• Every driver will be identified;
• Every driver update will be available;
• Every driver installation will succeed;
• A driver update will resolve a particular problem;
• A driver update will improve system performance;
• The Software will work with every Windows configuration;
• A system restore point will always be available or successful; or
• The Software will meet every individual user's requirements.

Driver-update results depend on the user's individual hardware, operating-system configuration, existing drivers, device condition, and other factors.

Some jurisdictions do not permit certain warranty exclusions. To the extent such restrictions apply, this section will apply only to the maximum extent permitted by applicable law.

26. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SERBESA SOFTWARE LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SOFTWARE.

This includes, where permitted by law, damages or losses involving:

• Lost data;
• Lost profits;
• Business interruption;
• Loss of use;
• System downtime;
• Hardware damage;
• Software conflicts;
• Driver-related problems;
• Loss of personal files; or
• Third-party services.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SERBESA'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SOFTWARE OR THIS EULA WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE SOFTWARE GIVING RISE TO THE CLAIM.

For the standard purchase price stated by SERBESA, this amount is $19.99.

Nothing in this EULA excludes or limits liability that cannot legally be excluded or limited under applicable law.

27. User Responsibility

You acknowledge that you are responsible for:

• Using the Software only on systems you own or are authorized to manage;
• Maintaining independent backups of important data;
• Protecting your Software license key;
• Reviewing relevant system changes;
• Maintaining a suitable Windows environment;
• Using supported hardware and operating systems where applicable;
• Following manufacturer instructions where appropriate; and
• Complying with applicable laws.

You should not use the Software to modify a computer system without appropriate authorization.

28. Termination

This EULA remains effective until terminated.

You may terminate this EULA by ceasing to use the Software and uninstalling it from your devices.

SERBESA may terminate or suspend your license where permitted by law if you materially breach this EULA.

Examples may include:

• License-key abuse;
• Unauthorized distribution;
• Circumvention of activation mechanisms;
• Reverse engineering where prohibited;
• Fraudulent use;
• Unauthorized commercial distribution; or
• Other material violations of this EULA.

Upon termination, you must stop using the Software and remove it from your devices.

Sections concerning intellectual property, restrictions, disclaimers, limitations of liability, dispute resolution, and other provisions that by their nature should survive termination will continue to apply.

29. Refunds

SERBESA provides a 30-day money-back guarantee for eligible purchases.

Refund requests should be submitted to: support@serbesasoftware.com

You should use the email address associated with your purchase or provide sufficient order information to identify the transaction.

Eligible refunds are generally processed through the original payment method and applicable payment provider.

Additional terms and procedures are contained in the Refund Policy.

30. Changes to the Software

SERBESA may modify, update, improve, suspend, or discontinue some or all Software functionality from time to time.

Changes may be necessary because of:

• Windows updates;
• Hardware changes;
• Third-party driver changes;
• Security requirements;
• Technical improvements;
• Product development; or
• Business considerations.

SERBESA does not guarantee that every historical Software feature will remain available indefinitely.

31. Changes to This EULA

We may update this EULA from time to time to reflect changes to:

• The Software;
• Our services;
• Our business practices;
• Applicable legal requirements; or
• Other operational considerations.

When we update the EULA, we will revise the Effective Date.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Software after an updated EULA becomes effective constitutes acceptance of the revised terms to the extent permitted by applicable law.

32. Export and Legal Compliance

You may not use or distribute the Software in violation of applicable laws or regulations.

You are responsible for determining whether your use, export, transfer, or distribution of the Software is subject to applicable export-control, sanctions, or other legal requirements.

You may not use the Software for unlawful purposes.

33. Governing Law

This EULA is governed by the laws of the State of Nevada, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

34. Dispute Resolution

If you have a dispute concerning the Software or this EULA, please first contact SERBESA at: support@serbesasoftware.com

The parties will attempt to resolve the matter through good-faith communication.

If the dispute cannot be resolved informally, it may be brought before a court having appropriate jurisdiction in Las Vegas, Nevada, subject to any mandatory consumer rights or protections that apply to you.

Nothing in this EULA is intended to prevent you from exercising rights that cannot legally be waived.

35. Severability

If any provision of this EULA is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally permissible.

The remaining provisions will continue in full effect.

36. No Waiver

Failure by SERBESA to enforce any provision of this EULA does not constitute a waiver of its right to enforce that provision later.

A waiver of one provision does not constitute a continuing waiver of that provision or any other provision.

37. Entire Agreement

This EULA, together with the Terms & Conditions, Privacy Policy, Refund Policy, and other documents expressly incorporated into it, constitutes the agreement between you and SERBESA concerning your use of the Software.

If there is a conflict between this EULA and the Terms & Conditions regarding the specific licensing or use of the Software, this EULA will control to the extent of that conflict.

38. Electronic Acceptance

By purchasing, downloading, installing, activating, or using SERBESA Driver Care, you acknowledge that you have had an opportunity to review this EULA and agree to its terms.

If you do not agree to this EULA, do not install, activate, or use the Software.

39. Contact Information

For questions concerning this EULA, the Software, licensing, or technical support, contact:

SERBESA SOFTWARE LLC

732 S 6th ST, STE N

Las Vegas, NV 89101

USA

Email: support@serbesasoftware.com

Website: serbesasoftware.com